Thomas Cook Group Plc - General Creditor and Dividend Info

Please send your completed proof of debt form, together with supporting documentation, by email to or by post to the address below. To obtain the proof of debt form please see below.

IMPORTANT NOTE: if you have submitted a proof of debt form to the Special Managers, in light of the volume of creditor communications, they are not in a position to confirm receipt or provide individual updates at this time.

We confirm that the Special Managers, Official Receiver or anyone legitimately acting on their behalf will never ask for a fee to recover some or all the funds owed to you by any of the Thomas Cook Companies in liquidation. If you are approached by a third party and asked to pay a fee to help you recover your money from the Thomas Cook liquidations it is highly likely that a scam is being attempted. The Special Manager’s scam policy can be found here.

The Official Receiver and the Special Managers are continuing to take steps to realise the assets of the companies. Once that process is finalised it will be possible to form a view of whether, for each of the companies, it is possible that a dividend may be paid. Updates will be made available to creditors and affected parties once the position is known, including details as to which entities are likely to make a distribution. It is not possible to confirm the likely quantum or timing of any distributions at this stage.

How to submit a claim and dividend information:

If you have amounts due to you from any of the group entities as at the date of appointment, you can register a claim by completing a proof of debt form, found here.

Please send your completed proof of debt form, together with copies of any supporting documentation, by email to or by post to:

C/o AlixPartners UK LLP
Ship Canal House, 8th Floor
98 King Street, Manchester
M2 4WU

Supporting documentation for your claim should include invoices, statements of account, proofs of delivery, contracts or any other relevant information.

As an unsecured creditor, your claim will be held on file pending clarification as to whether there will be sufficient realisations to allow a dividend to be paid to unsecured creditors of each respective entity.

As confirmed previously in light of the volume of claims being received, the Special Manager will not respond to confirm receipt of any individual claim you submit.

Please also note that if there are any funds available to distribute to unsecured creditors you will not be paid in full and any dividend will be made on a pence in the pound basis.

On 16 December 2019, the Official Receiver issued a formal notice to creditors of the Thomas Cook Group companies in Liquidation, a report to Thomas Cook creditors and contributories and an information sheet to accompany the report.

On 14 April 2021, a subsequent information sheet was issued which provides an update on the likely distribution prospects to unsecured creditors, per Thomas Cook entity.

These documents are available for viewing on the Liquidator’s report and notices page.