Employee Claims | ||||
Redundant employees
For online claim submission with the Redundancy Payments Service, please access the following link for further information: A redundancy fact sheet can also be downloaded below which provides further assistance in securing a new role, what benefits you can claim and other useful sources of information. For employees submitting claims with the Redundancy Payments Service, please do so using the allocated case reference number CN10004861.
Update March 2024 The Special Managers have recently written to certain employees to advise that funds from realisations of certain Thomas Cook entities are available for distribution to unsecured creditors. The relevant Thomas Cook entities are;
As such, the process of reviewing unsecured claims submitted against these companies has commenced, with a view to making a distribution to unsecured creditors in due course. If you have received a letter from the Special Managers and have any questions in relation to your claim (including its calculation or payments previously made to you by the RPS), your listed employer, your personal details (including your address) or if you believe that any details of your claim are incorrect, please contact the Special Managers’ employee agents, Evolve IS, by email to tcclaims@evolveis.uk. Please note that no date has been set for any distributions and this will be determined in due course. All unsecured distributions will be made by cheque with deductions for Income Tax and National Insurance Contributions where applicable. If you have any queries in respect of deductions made, once your distribution has been received, you should contact HM Revenue & Customs. Please note there will be no further correspondence issued to employees in relation to their unsecured claims before distributions are made. As such any queries should be made as soon as possible. Distribution Prospects Please note that not all Thomas Cook liquidation companies have sufficient funds to distribute to unsecured creditors. For the latest information on distribution prospects for each Thomas Cook company, please refer to the Liquidator’s reports, the most recent of which is dated January 2024 and is available here. The Liquidator currently anticipates that any distribution to unsecured creditors of TC employing entities will be a partial distribution i.e. this will be a distribution of “pence in the pound”. This means that unsecured creditors will receive a percentage of the balance of your claim, not the claim value in full.
Update January 2024 The Special Managers wrote to certain employees on 1 November 2023 to advise that funds from realisations were available for distribution to the preferential creditors of Thomas Cook In Destination Management Limited (TCIDM). The Special Managers can confirm that the Liquidator issued their Notice of Declaration of Dividend to preferential creditors of TCIDM on 29 December 2023, with payments for claims being sent by cheque on the same date. The Notice was issued, pursuant to Rule 14.35 of the Insolvency (England and Wales) Rules 2016, confirming the first and final dividend to preferential creditors of TCIDM. The preferential dividend rate was 100 pence in the pound and as such, the preferential creditors of TCIDM have been paid in full. Please note that all preferential distributions were made by cheque and deductions were made for Income Tax and National Insurance Contributions where applicable. If you have received a cheque and have queries in relation to your dividend please refer to the Special Managers’ letter as issued to you in November 2023 setting out the details of your claim.
If you believe that you were employed by TCIDM but you did not receive a letter from the Special Managers in November 2023, please contact Evolve IS, by email to tcclaims@evolveis.uk and provide any relevant documents which may support your claim.
Update November 2023 The Special Managers wrote to certain employees in July and September 2023 to advise that funds from realisations of certain Thomas Cook entities were available for distribution to preferential creditors. The relevant Thomas Cook entities are;
The Special Managers can confirm that the Liquidator issued their Notice of Declaration of Dividend to preferential creditors of the above companies on 1 November 2023, with payments for claims being sent by cheque on the same date. The Notice was issued, pursuant to Rule 14.35 of the Insolvency (England and Wales) Rules 2016, confirming the first and final dividend to preferential creditors of those companies. The preferential dividend rate was 100 pence in the pound and as such, the preferential creditors of those companies have been paid in full. Please note that all preferential distributions were made by cheque and deductions were made for Income Tax and National Insurance Contributions where applicable. If you have received a cheque and have queries in relation to your dividend please refer to the Special Managers’ letter as issued to you in September 2023 setting out the details of your claim.
If you did not receive a letter from the Special Managers in September 2023, then it is likely that your employer is not one of the companies listed above. If you believe that your employer is one of the companies listed above, please contact Evolve IS, by email to tcclaims@evolveis.uk and provide any relevant documents which may support your claim. Update September 2023 Thomas Cook Airlines Limited, Thomas Cook Money Limited and Thomas Cook Services Limited The Special Managers can confirm that the Liquidator issued their Notice of Declaration of Dividend to preferential creditors of Thomas Cook Airlines Limited, Thomas Cook Money Limited and Thomas Cook Services Limited on 8 March 2023, with payments for claims sent by cheque shortly after. The Notice was issued, pursuant to Rule 14.35 of the Insolvency (England and Wales) Rules 2016, confirming the first and final dividend to preferential creditors of those companies. The preferential dividend rate was 100 pence in the pound and as such, the preferential creditors of those companies have been paid in full. Following six months from the date of the dividend, all cheques which had not cleared were cancelled and the proceeds forwarded to the Insolvency Service, Estate Accounts Directorate, Unclaimed Monies Team, PO Box 3690, Birmingham, B2 4UY. If you believe your cheque was cancelled, please submit a claim to the Insolvency Service. To make a claim, creditors should contact the Insolvency Service by email at: ThomasCook.Liquidator@insolvency.gov.uk and put the respective company as the subject. The transfer of responsibility to the Insolvency Service is a routine step which requires the liquidator of an insolvent company to transfer unclaimed dividends to the agency six months after the cheques were issued. The agency will hold the funds for the next six years, after which it will return any money that remains unclaimed to HM Treasury, however, this does not affect creditors’ rights to claim funds after the six years has passed.
Update November 2021 In addition, the Liquidator will continue issuing updates to creditors and contributories detailing which Thomas Cook companies are likely to make creditor distributions. These updates can be accessed in the Liquidator’s Reports and Notices page. Details of what this means to you and guidance on the adjudication of your claims can be found in the information for creditors guide. Former employees are not required to submit the following claims via the Claims Site:
Former employees may submit the following claims via the Claims Site:
For further guidance on employee claims, please refer to the information for creditors guide and the most recent FAQ. Frequently asked questions
Other helpful links
Employee Fact Sheet |